SWITCHING UNIFORM RENTAL PROVIDERS?
Here are some key things to consider.
Switching business vendors can be a daunting task, especially when your current vendor hasn't been meeting expectations. If your current uniform rental provider has fallen short, don't let it taint your perception of other uniform rental services... not all are created equal!
By knowing what questions to ask about a company's standards, processes, and investments, you can quickly uncover the important factors that will help you choose the best uniform provider for your business.
Here are some key things to consider when making the uniform rental provider switch.
Garment and Product Variety
Different industries have different needs. A mechanic may want highly-flexible garments that allows for comfort and movement, while a welder will need garments with strong flame-resistant properties to stay safe. Whether you're prioritizing comfort, mobility, professional image, high visibility, or flame-resistant safety, your vendor should offer a wide range of garments that fit your unique requirements.
Advanced Uniform Tracking Technology
One of the biggest concerns in the uniform rental industry is missing garments. When surveying people that handle their company's uniforms, majority answered that minimizing garment shortages was their top priority.
That is why we have invested in state-of-the-art technology for our uniform tracking! Our advanced UHF chips track every uniform and mat throughout the laundering process, minimizing human error and automating our workflows. Is your vendor staying up to date with innovations like this?
Easy Uniform Ordering and Program Management
Making updates to your uniform program should be easy. With Lechner, you have several convenient ways to get in touch - through your dedicated Route Service Representative, our easy-to-use online portal, or by speaking with a live representative by phone or email. We guarantee responses within 24 hours and uniform turnarounds within one week!
When comparing providers, consider asking:
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What is the process for ordering new uniforms?
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What is the typical turnaround time for new orders?
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How quickly can a wearer be removed if an employee leaves?
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Do you offer an online portal, and what can it be used for?
These questions help you identify uniform rental providers that truly keep their processes simple.
Local vs. National Providers
Partnering with a local and independent uniform rental provider often means more flexibility, faster service, and a more personalized experience. At Lechner, you can be sure that when you call, a live representative will answer (never an automated system).
Service Guarantee
Always review the service guarantees and contract terms carefully. Knowing what's promised (and what's not) can save you from surprises down the line.
Some key questions to ask are:
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How many price increases should we expect?
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What does the auto-renewal clause include?
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What service guarantees are offered?
There's no such thing as too many questions when it comes to reviewing a potential contract with a new vendor.
Start Early
Switching uniform rental providers can be an easy, stress-free process - especially if you start early.
Many companies wait until their contract with their current vendor is almost ending. While this seems to make sense, it often traps companies with the same vendor due to automatic renewals (which happen about 18 months before the contract is set to end). Make sure you're not only familiar with your contract expiration date, but find out if you're opted in to an auto-renewal so that you can plan ahead accordingly.
Don't get caught in last-minute vendor switches - start exploring your options now! We'll offer you a competitive, pressure-free quote on your uniform and facility services so that when the time comes, you're ready to make the best decision for your organization.
We'd love to be a part of your decision-making journey. Contact Lechner Services today for a free quote!